CUSTOMER AND AFTER SALES SERVICE

Customer service is our important profit, and it’s also important to our customers.

Our main technology: energy conduction tube, without consumables, need not to repair, long durable time, the performance is quite the same after 10 years using. Because our machines are design for DIY assembly, so we can send you the element wherever the FedEx or DHL can send. You just need 3 minutes to repair or replace the broken parts.
After sales service:
  1. We will ask our customers the operation of instant cooling machine and understand their needs.
  2. If there are any problems of the machine, we will send you the elements by FedEx or DHL as soon as possible.
  3. Cell phone videos, streaming videos, pictures user’s manual will help our customers easier to understand.

Our User’s Manual ← Click here to watch our user’s manual